Features

  • CTI Pop up
  • Extensive reports
  • Automatic Callback
  • Transaction History
  • Real time monitoring
  • SMS to send / receive
  • Configurable Dispositions – Disposition wise call work flow/ dependent fields capture for each dispositions

  • Instant 100% Call recording
  • Facilitates adding upto 120 fields with customization
  • Can handle multiple campaigns
  • Data base upload via xls format
  • Predictive, Preview & Progressive Dialler
  • CTI with previous conversation history
  • Auto / Manual & Direct mode available

Benefits

Best-fit Industry

  • User Friendly
  • Remote Access
  • Advance Features of Call Center
  • Affordable
  • Customizable

  • Stock & Commodity trading, Real Estate, Automobiles, Rural BPO’s