GSM Based Comprehensive Call Center Technology Solution Features ReportsIVR DialerDynamic IVRACD ManagerPreview DialerAgent FeaturesContact TrackingAgent Dashboard Progressive DialerHistoric RecordingSystem DashboardSkill Based RoutingQuality MonitoringReal-time RecordingMulti Channel IVR AppsContact control Features Intelligent Universal QueueText to speech/ Language packsHistoric Dashboards, Reports and AnalyticsManage complex contact routing in few clicksBusinesses can build IVR app with simple web API Benefits Best-fit Industry Improve Agent EfficiencyGet InsightsReduce Call Handling TimeDialerQuality MonitoringOpen API Start up call centres